FAQ

Here are some of the most asked questions about our heating pad:

What is a heating pad body wrap?

Our heating pad is a versatile and therapeutic product that provides natural, eco-friendly, and non-toxic relief for managing aches and pains. Filled with milled rice and lavender, our heating pads can be used either hot or cold.

How long can I heat the bag for in the microwave?

We recommend to heat up your heating pad in the microwave for 30 seconds on high. Take the bag out and shake to disperse the heat evenly. If you find it is not warmth enough, place the bag back into the microwave and heat again for 20 seconds until desired temperature is reached.

CAUTION: Please take care when using and heating up your heating pad. DO NOT OVERHEAT. Do not leave unattended when microwaving. May cause burns if overheated.

How long does it need to be in the freezer to get cold?

If you are looking for cold therapy for your aches and pains, we recommend placing your heating pad into a strong plastic bag, to preserve the aromatherapy, and leaving it in the freezer for at least two hours. Of course your can do longer if you would like, just check in on the bag periodically until it reaches your desired temperature.

Can I wash my heating pad?

Yes. The cover to the heating pad is removeable and machine washable. However we recommend hand washing the cover as it is gentler method to help preserve the softness and aromatherapy effect of the bag. To dry, you can place the cover in the washing machine on the spin cycle and it will wick away most of the moisture. To dry, you can tumble dry in a dryer, or hang to dry.

Can I return my purchase?

Regretfully, due to COVID-19, we do not accept returns. When health and safety protocols have been changed, we will revise our return policy. We apologize for the inconvenience.